Dear Chris

I really enjoyed the seminar and got a lot out of it.
Thank you so much for coming in and talking to me today.
I realise that the main purpose was to catch me up on your seminar.
But I’m very grateful for all your advice.
Watch this space in the next few weeks and months!

Kind regards

Thanks for that Chris and for your time this morning. While I feel I have such a long way to go in understanding this mysterious business of selling I am more focused now on analysing what I do and exploring ways to do things better and you have given me a template with which to work. I hope I am in a position one day to enlist your help further. Have a good weekend.

Kind Regards

Hi Chris, Your seminar the other week was excellent – thanks for inspiring me to re-consider customer experience – I’ve started putting some action points in place and I’m seeing great return and joy.


Hi Chris

Was really good catching up with you last week. I feel a new wave of energy and ideas bursting to come alive. Digger arrived yesterday and electrician today…. the front lawn is a MESS!!! No backin out now – the new garden centre out front will soon become our new “Look at Us” sign. Will send you updates as it progresses

Best Regards

Hi Chris

I want to say you did well on Friday; the presentation was excellent and well received. I think Jim and the members have gained a much better understanding of the strategy. Thanks very much.
Thanks again.


Hi Chris,

I would like to thank you for all your teachings. It has defiantly raised my confidence a 100% and i feel my customer service has vastly improved. I would again like to thank you for all your help.

Kind regards
IT Technical Support & Customer Service

Hi Chris,

I must thank you for your time this morning, it was very insightful and I learnt a few topics which can help transform the way we conduct business with our customers.
I also look forward to working with you.
Thank you once again until next week, regards,


On behalf of my managers and staff that attended I would like to
personally thank Gerry and Chris.

Our companies have participated in a number of customer service courses in the past all of which were informative and important.

However after being introduced to your seven step strategy of Game Plan 2011 I have no hesitation in recommending your seminars to my fellow industry partners and associates. I and my staff believe that your seminar is crucial to our development and business

David Brennan
Ko Tane

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