The solution is Three-Dimensional Interviewing of outside and inside candidates for every position you are looking to fill.
Unlike traditional interviewing which focuses almost exclusively on the person’s skills and past experience, the Three-Dimensional Interview explores the trio of primary components necessary for job success: capability, commitment, and chemistry.
The “Three C’s”
Getting a complete picture of a candidate’s potential entails developing a three-dimensional profile of the individual in terms of:
• Capability – the knowledge and skills to do the job
• Commitment – the attitude and motivation to do the job effectively
• Chemistry – sufficient alignment of the candidate’s values and working styles with those of the organization (i.e., its culture)
Lead well … LEAD RIGHT,