Exceeding Visitors Expectations has one goal and that is to grow visitor loyalty and advocacy. Profit and growth are stimulated primarily by visitor loyalty. Loyalty is a direct result of exceeding visitors expectations. Exceeding visitors expectations is largely achieved by the value of services provided to visitors. Value is created by engaged, loyal and productive employees.
Workshop details https://customerexperiences.co.nz/exceeding-customer-expectations-workshop
Customer Experience Coach