Customer Retention the Number one Business Worry By chris17-Feb-15 Categories: Customer Experiences Blog A recent Colmar Brunton business survey has found that 77 percent were concerned about satisfying existing customers in 2015. The survey was sponsored Read More…
Vodafone’s Disgusting Customer Service By chris16-Feb-1515-Feb-18 Categories: Case Studies I’m now embarrassed to admit this but we have been a residential customer of Vodafone’s for the last 5or 6 years. During this time the only contac Read More…
